Post by glitz on Mar 8, 2007 8:38:02 GMT
Dear all, I'm not sure if anyone of you encounter this before.
Is it really common that items always run out of stock and it is not within the control of the wholesaler?
It happens to me several times from this particular supplier (www.JE551.com) already.
Their site shows plenty of in stocks they have.
However, after placing my order and payment made, they send email a few days later to inform that a handful of items are out of stock and asked me to replace with other items.
The items that I ordered are mostly ordered and paid for by my customers.
It gives me a very bad impression to my customers doing business this way.
JE551.com's credibility is questionable. How can they post on their site that stocks are still available when there isn't any at all.
Worse of all, they call you the unreasonable customer for not replacing items to fufill the minimum amount when there is nothing else you want except that out of stock item.
When asked for cancellation of order and refund, they asked you not to purchase from you anymore.
What kind of service is that.
People out there please be careful of these suppliers. They are not credible and point the fault at you if any thing goes wrong.
If you have any bad experiences to share on other wholesaler, pls do so to help small retailer like us save time and money.
Is it really common that items always run out of stock and it is not within the control of the wholesaler?
It happens to me several times from this particular supplier (www.JE551.com) already.
Their site shows plenty of in stocks they have.
However, after placing my order and payment made, they send email a few days later to inform that a handful of items are out of stock and asked me to replace with other items.
The items that I ordered are mostly ordered and paid for by my customers.
It gives me a very bad impression to my customers doing business this way.
JE551.com's credibility is questionable. How can they post on their site that stocks are still available when there isn't any at all.
Worse of all, they call you the unreasonable customer for not replacing items to fufill the minimum amount when there is nothing else you want except that out of stock item.
When asked for cancellation of order and refund, they asked you not to purchase from you anymore.
What kind of service is that.
People out there please be careful of these suppliers. They are not credible and point the fault at you if any thing goes wrong.
If you have any bad experiences to share on other wholesaler, pls do so to help small retailer like us save time and money.